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How we protect your personal information in compliance with NDPR and international standards.
We employ multiple layers of security to protect your data at every stage.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards
Role-based access control with multi-factor authentication for all system access
Continuous security monitoring, intrusion detection, and real-time threat response
We only collect and retain data that is necessary for providing our services
Tier 4 data centers with redundancy, physical security, and disaster recovery
Annual third-party security audits and penetration testing by certified professionals
Under the Nigerian Data Protection Regulation (NDPR), you have the following rights regarding your personal data:
Request a copy of your personal data we hold
Correct any inaccurate or incomplete data
Request deletion of your personal data
Limit how we process your data
Receive your data in a machine-readable format
Object to certain types of data processing
To exercise any of these rights, please contact our Data Protection Officer at dpo@wondo.ng. We will respond to your request within 30 days.
We maintain the highest standards of data protection through internationally recognized certifications.
Nigerian Data Protection Regulation
Payment Card Industry Standard
Information Security Management
Service Organization Control
We process personal data for the following purposes: providing toll collection services, processing payments, fraud prevention and security, customer support, service improvement, and compliance with legal obligations. All processing is conducted lawfully with appropriate safeguards in place.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Transaction records are retained for 7 years as required by Nigerian financial regulations. You may request deletion of your data at any time, subject to legal retention requirements.
Your data is primarily stored in secure data centers located in Nigeria. When international transfers are necessary (e.g., for cloud services or payment processing), we ensure adequate protection through standard contractual clauses, data processing agreements, and other appropriate safeguards as required by NDPR.
If you believe your data has been mishandled or you have concerns about our data practices, please contact us immediately at dpo@wondo.ng. You also have the right to lodge a complaint with NITDA (National Information Technology Development Agency) if you are not satisfied with our response.